It's a big decision to go out into the world wide web and you want to put your best foot forward. We totally get it . So if you have a question that is not addressed here, please contact us.
Q: When will my website be completed?
Depending on the complexity and also our forward work load, generally a couple of days to a couple of weeks. We will give you an estimated completion timeframe when you book.
Q: Are there hidden costs?
When you tell us exactly what you want, we will advise you if there are any additional costs for things such as hosting, email accounts or apps to run certain things on your website. For smaller websites we try very hard to use the great range of free apps and extensions.
Q: Is there a time limit for changes?
We come up with a basic design based on what you have told us. You are invited to look through the website we have designed and a)check that you are happy with all the pages (we make changes there and then until you are happy) and after that b) invite you to check that all is working such as links, forms etc. We at that stage give you all the logins and passwords and offer 14 days free support in case of any problems. We will also offer tuition within that period if you need it to make changes on your website, if you have chosed to maintain it yourself. After that any changes/tuition periods are charged for.
Q: Where is your company located?
We are based in UK & Spain but are able to reach out across the globe
Q: What are your hours of operation?
We try to be available online as much as possible, especially if we are working with you on a project. Being human though, we tend to work from 8am to 6pm each day